Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have about your data.
We are committed to protecting your personal information. This Privacy Policy applies to YourHomeAssist, operated by Web Widget Media LLC, and governs the collection, use, and sharing of your data when you use our website or submit a service request. By using our platform, you consent to the practices described in this policy.
We collect information that you provide directly to us and information collected automatically when you visit our website.
When you submit a service request form, we collect:
When you visit our website, we may automatically collect:
We use the information we collect for the following purposes:
We will not use your information for purposes materially different from those listed above without providing notice and, where required, obtaining your consent.
SMS consent and phone numbers are never sold to third parties for their own marketing purposes. Consent to receive SMS is not required as a condition of receiving our services.
If you opt in to SMS messaging by checking the relevant box on our form:
Opting out of SMS does not affect your ability to receive a service referral or other non-promotional communications related to your request.
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
We share your contact information and service request details with vetted Service Providers in our network for the purpose of fulfilling your service request. These professionals receive only the information necessary to contact you and discuss your needs.
We work with trusted third-party vendors (e.g., email platforms, CRM systems, analytics providers) who process data on our behalf under confidentiality obligations and are prohibited from using it for their own purposes.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Web Widget Media LLC, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.
We use cookies and similar tracking technologies to enhance your experience on our site. These include:
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality. For more information on managing cookies, visit allaboutcookies.org.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:
When your data is no longer needed, we securely delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. We may require identity verification before fulfilling requests.
YourHomeAssist is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it.
If you are a parent or guardian and believe we have collected information from your child, please contact us immediately at [email protected].
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including:
We do not sell personal information as defined under the CCPA. To submit a verifiable consumer request, please email [email protected] with the subject line "CCPA Request."
You may also designate an authorized agent to make requests on your behalf by providing written authorization or a power of attorney.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other business reasons. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you by email or through a notice on our website.
We encourage you to review this policy regularly. Your continued use of YourHomeAssist after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please contact us:
We are committed to addressing your concerns and will respond within 30 days of receiving your request.